Terms and conditions

Onshrha Tech operates Onshrha from Alexandria, Egypt. By using onshrha.com, creating an account, or purchasing a plan, you agree to these terms and the privacy policy. If you use the service for another organization, you confirm that you have authority to bind it to these terms.

If you do not agree, do not use the service or connect social accounts to it.

• Use a current, valid email address, complete required verification, and protect your password and signed-in devices.
• You are responsible for activity on your account unless you promptly report unauthorized use.
• The service is intended for adult business owners and professionals with the capacity to enter into a contract. Do not create an account for another person or organization without permission.
• Only connect a social account or Page that you own or are authorized to manage.

Onshrha provides tools to organize brands and products, develop ideas, create content and media, save drafts, build campaigns, schedule or publish to supported platforms, and display attempt statuses and available interactions.

We may add, change, or discontinue features to maintain security, quality, or compatibility with external platforms. Where practical, we will try to give advance notice of material changes affecting an existing paid service.

You retain ownership of content and data you enter or upload. You grant us a limited, non-exclusive licence to process, store, copy, and transfer it to the services you choose, only as needed to operate Onshrha and carry out your requests.

You are responsible for the necessary rights and permissions for text, images, logos, data, and accounts you use, and for reviewing content before publication. Onshrha does not grant ownership of another party’s rights.

Suggested content may be inaccurate, unsuitable, or similar to existing material. We do not guarantee uniqueness, absence of errors, or legal or commercial suitability. Treat outputs as drafts requiring your review.

You decide whether to approve and publish, and are responsible for checking claims, information, rights, labels, and disclosures required for your business or advertising. Outputs are not legal, financial, or professional advice.

Enable review before publishing when campaign posts require human approval.

Connections, publishing, payments, generation, and support rely on external providers such as social platforms, AI providers, and Kashier. Their terms and policies also apply. They may change APIs, permissions, or limits, or reject content beyond our control.

We do not guarantee that every integration will remain available or every publishing attempt will succeed on time. We display available attempt statuses in the app. You can retry or publish directly on the platform when necessary.

By using Onshrha’s YouTube features, you agree to be bound by the YouTube Terms of Service. YouTube Terms of Service

Do not use Onshrha unlawfully, harmfully, or in a way that infringes others’ rights or connected platforms’ terms.

• Do not publish fraud, deliberate deception, hate speech, threats, child exploitation, or material that violates privacy or intellectual property rights.
• Do not spam, collect others’ data without a lawful basis, or use automation to circumvent platform limits or decisions.
• Do not compromise or disrupt the service, extract its keys, bypass credits or limits, or access another user’s account.
• Do not resell the service or provide account access outside your team without our written agreement.

Before payment, the plan, EGP price, subscription duration, AI credit allowance, account limit, and final amount are displayed. Kashier handles payment details. The subscription begins after successful payment confirmation.

• Monthly plans last 30 days. Annual plans last 12 months and are paid upfront at a price equivalent to 10 monthly payments.
• Annual plan AI credits refresh each month during the year. Unused periodic credits do not roll over into the next cycle.
• There is currently no automatic charge or renewal. Purchase a new period in the app to continue after the subscription ends.
• We may change future prices or plan limits, but will not change the amount of a completed order. Any new price appears before a subsequent purchase.

To stop renewing, do not purchase a new period; we will not charge you automatically. Plan access continues until its end unless you request account deletion or we suspend it for a serious violation.

To request a refund, email help@onshrha.com from your account address within 14 days of payment confirmation and include the order number. If no plan credits have been used, we refund the full amount. If some credits have been used, we review the unused portion and explain the refundable amount before processing it. You may also request an appropriate refund if the paid service cannot be activated or a material unresolved fault persists.

When approved, refunds are sent to the original payment method where possible. Processing time varies by provider. This policy does not limit mandatory rights under applicable law.

Refund requests are reviewed manually. Deleting an account or disconnecting a platform does not automatically request a refund.

You may stop using the service or request account deletion at any time. We may restrict features or suspend an account for violations, risks to the service or others, or legal requirements. Where the situation permits, we will try to explain the reason and provide a reasonable opportunity to resolve it.

Account termination ends access and publishing workflows. Terms that must continue by their nature, including ownership, liability, and payment settlement, remain effective.

We make reasonable efforts to keep the service secure and available, but maintenance, faults, or external-service changes may interrupt it. We do not guarantee marketing results, reach, or engagement, and are not responsible for an external platform’s decision to remove content or restrict an account.

To the extent permitted by law, we are not liable for indirect losses, anticipated profits, or data you could have backed up. These terms do not exclude any liability or right that cannot lawfully be excluded.

We may update these terms as the product or law changes. We publish the new version and update date here, and communicate material changes appropriately. Continued use after the update takes effect constitutes acceptance of the revised terms.

These terms are governed by Egyptian law, respecting any mandatory consumer rights, including Egypt’s Consumer Protection Law No. 181 of 2018 where applicable. We first seek to resolve complaints amicably through help@onshrha.com.